Terms of Service - Media by Domino

Scope of Services -

The photographer will provide real estate media services as outlined in the agreed-upon package or scope of work. It is the client's responsibility to communicate their requirements and expectations clearly to the photographer to ensure that the services provided align with their needs. Any additional services or changes to the scope of work must be fully communicated before the service.

Compensation -

Payment Due Upon Delivery: The client is required to make full payment upon receiving the final media files. Delivery of the media files will be withheld until the payment is received.

Delivery -

Photos & 3D Tours: Final edited photos will be delivered to the client within 24 hours after the completion of the photography session.

Videos and Floorplans: The client can expect to receive the final video and floorplan files within 48 hours after the respective session.

Intellectual Property and Licensing -

All photographs taken by Media by Domino remain the property of Media by Domino and may only be used for their intended purpose. Reproduction, modification, or distribution of any of the photographs without the express written or verbal consent of Media by Domino is strictly prohibited.

No Call/ No Show - In the event of a no call, no show by a customer, where an appointment or service has been scheduled, the customer will be held responsible for full payment. Failure to provide prior notice or communicate any changes to a scheduled appointment, resulting in a no call, no show, will incur the customer's obligation to pay the full amount for the missed appointment or service.

We kindly request our customers to provide at least 24 hours notice of any changes or cancellations to scheduled appointments to avoid any unnecessary charges or inconveniences. Cancellations within 24 hours of scheduled shoot are subject to a $250 charge.